Last update 21st August 2019
Deik Robot Vacuum Cleaner is a robot vacuum cleaner with a wet/dry feature, meaning that you can wet cleaning the floor by attaching a wet microfiber pad.
This unit is featured by a high motor power (1200 Pa), big dust bin (650 mL), HEPA filter and built-in water tank for wet cleaning.
Despite the unit is quite cheap (below 200 range), it is not highly rated by users because they often find this unit does not have replacement parts for side brushes, pads, and HEPA filter. Maybe the manufacturer should update the product and add more spare parts to the buying list, otherwise, you should check for units with the similar price range and has full spare parts when you need.
- 2-in-1 robot vacuum and wet/dry mop
- V-shaped motorized brush provides agitation for both bare floor and carpet
- 5 cleaning modes – (1) spot cleaning, (2) auto cleaning, (3) edge cleaning, (4) scheduled cleaning and (5) turbo boost cleaning
- Large 0.65-liter dirt bin
- Lithium-ion battery
- 90 min run time
- Built-in gyro sensor helps it navigate in an efficient cleaning path and avoid bumping into furniture
- 1,200 Pa suction
- 1-year warranty
FAQs and troubleshooting of Deik robot vacuum cleaner
For the moping function can you use floor cleaner instead of water in the tank?
Answer: I never try that,but I think it could be
Question: It will beep every 2 minutes on the dock. Why and how do I get it to stop?
Answer: I think it does this when it is not in the docking unit just right.
Question: Can mopping be scheduled?
Answer: I think so. I just got this less than a week ago and am still trying to learn it. Sorry
Question: How difficult it is to clean the hair stuck in the brush or cleaning the brush in general?
Answer: Not at all difficult, everything disconnects and reconnects easily.
Question: Is the mop pad washable and thus can be reused?
Answer: Yes it is, i wash by hand. There are two mops in the box.
Question: I have not seen many reviews on “mopping”. Can someone share insights on this. Can it mop well small particles which keep getting stuck on feet?
Answer: It’s just ok. The trick is to run the vac to sweep, recharge, then mop. I find the circular feature on the vac is good for mopping but its just okay. You’re better using this feature on small areas, letting dry, cleaning the mop head, repeating. All in all, use the mop feature to spot clean.
Question: How do i clean and maintain machine
Answer: Onces a month check the water and filter and you should be good
Question: Does it require a connection to the internet?
Answer: I don’t think so
Question: does it find its charger easily?
Answer: Mine can’t find its charger at all and banged into everything the 5 minutes it worked. Now it won’t stay on the charger. It just rolls itself off. It’s defintiely going back!
Question: We have a pretty high ft from out tile to carpet, will it be able to make it up over it?
Answer: It will only work in one place onces it’s complete. You’ll have to raise it to continue
Can i use my own hardwood floor cleaner in vacuum for when using the mopping option?
Answer: Yes you can, depends on what type of flooring cleaner
Question: Does it need wifi?
Answer: No WiFi needed
Question: I have a rug and carpet in the same room. Will it mop and vacuum accordingly?
Answer: I have not used the mopping feature yet. The book says to move rugs before mopping. The vacuum works great. It goes right onto the rugs even on carpet. If the carpet is thick it may get a little stuck but you can help it get on the rug. On hardwood, it has no problem getting on the rugs.
Question: We have some rubs that are low to medium pile, but I’m afraid they are too tall for the robot to climb onto. Any suggestions?
Answer: NO i wouldn’t recommend it. Vacuum would preferred to be on as flat surface as possible. For it to make as most deep clean
Question: Can this robot pick up fine glitter?
Answer: I’m sure it *should* but ours didn’t work at all so it was returned.
Question: Does it pick up dog hair
Answer: It does i good job with animal hair.
Question: How long is the first charge?
Answer: It runs depending on the surface but it runs about 1.5 to 2 hours
Question: Can you add a cleaner to the water tank?
Answer: Yes…I added Lysol, bleach, and Mr.clean with a little water and it worked perfectly.
Question: Is this multivolt? Can be plugged in 220v?
Answer: Yes. It can be plugged into 110V – 220V AC.
Question: does it work with alexa dot?
Answer: YEs, should be comparable
Question: What is the height?
Answer: About 5”…really liking this thing…
Question: Is it single room? Or able to clean all house? What’s the schedule options that I am able to do?
Answer: Can clean whole house, can program to clean at different times, auto return to charging station when needed, several cleansing patterns
Question: how do you store it in between cleaning..do you keep it on the charging station with the unit on?
Answer: Mine backs off of the charger when it is charged. I then turn the vacuum off as it seems the battery would be draining if the machine is still turned on even tho it isn’t vacuuming. I am still learning how to best work it, only had it a couple weeks.
Question: is the warranty for this product 12 month or 15 month why do we needs to buy the echo dot ?
Answer: 12 months and you don’t have to buy the echo dot it’s optional.
Question: Does it know to stop mopping at the carpet?
Answer: Returned it
Question: Can I use it in 220V 50-60hz area?
Answer: AC100-240V 50-60
Question: I set it up for the first time for charging. Can not tell when it is charge or not but it keep having a beeping noise continuously. Is it normal ?
Answer: It is normal, it is charging if it beeps.
Question: Does it have a sensor to avoid falling down stairs?
Answer: I don’t know because my house has just one level .
Question: Does it work with 220v input voltage?
Answer: No, it is a 110 volt system
Question: Does this work on medium pile carpet?
Answer: Sure. The robotic vac does a fine job on many surfaces. Medium pile carpet should be no problem.
Question: How do you buy the mop cloth replacements for the Deik Robot?
Answer: from Amazon
Question: Does this work on dark floors? sounds like the sensor reads the color black as a drop-off and stops.
Answer: I have dark brown wood floors and it works
Question: Reporter has difficulty finding the power charging platform What solution?
Answer: Contact the guys they will offer to replace, alternatively just connect cable directly to robot when it is done.
Question: bumping into walls?
Answer: Doesn’t bump into walls but if you have table with very thin legs such as a massage table then it will bump into it but not too hard.
Question: It comes with the trailing bar and mop attached. Do I have to remove the mop before letting it vacuum or sweep?
Answer: It helps
I’m looking for any info on what depth of rug this vacuum is able to clean. Will it clean a shag area rug? And if not, will it get stuck?
Answer: No it won’t and yes it will.I returned mine
Question: Is there a decibel rating for this vac? I work from home a lot, and I need something quiet. Thanks!
Answer: I cannot tell you exactly how many dB, however I can tell you that is not noisy. I also work from home and doesn’t bother me at all. To give you an idea, is less than a regular vacuum
Question: What is the decibal while running?
Answer: It’s very quiet for a vacuum – much quieter than Dyson or Hoover uprights I’ve used
Question: does it vacuum, mop and dry all in one pass?
Answer: I don’t know. Bought it as a Christmas gift. Sorry.
Question: What does the flashing red/blue light mean?
Answer: It is charging. When the lights go out, it is fully charged.
Question: How well does the mop work for smears/smudges?
Answer: oh I didn’t had that experience because I just owned this vacuum for 1 week, was everything working good, vacuum so clean, mopped so good, but the battery stop working! I don’t know why! I returned! will find something else!
Question: Would this work on a workout mat with a lot of rigids? Would it be able to get into the valleys of the mat?
Answer: I believe it would. I have not tried it on the work out mats, but I have the door mats that have those pockets like you’re describing to help with the dogs tracking dirt in the house and it sweeps that up. It has even sucked up a dog toy and I was impressed with that. Hope this helps.
Question: Does this product have virtual walls?
Answer: No it doesn’t, the manual suggests using furniture to block the path
Question: Is it compatible with google home voice instructions
Answer: No. It is controlled by an infrared remote and also can be set to work from a built in timer.
Question: I have a large room with hardwood floors, but also with a circular rug under a table. Does it really avoid moping rugs somehow?
Answer: I am so sorry, I cannot answer your question. We purchased it for our daughter for Christmas. And here quaging you a,VERY MERRY CHRISTMAS. Thanks you.
does it sweep and wet mop at the same time?
Answer: Sorry. I don’t know; I bought this as a present for my mom.
Question: will this mop and vacuum at the same time?
Answer: Yes although the mopping is just to freshen up really, it doesn’t substitute a good old fashioned clean
Question: What does the middle indicator light mean? The vacuum goes 6 inches & stops with 3 blue lights flashing
Answer: I don’t know but email the help center. Here is the address:email@example.com
Question: If you have hardwood floors with area rugs, can the mop feature distinguish between wood and rug areas?
Answer: I don’t think so. Besides that. It doesn’t puck up much anything and it goes to corner…don’t know how to turn around and stuck there and burned my carpet. Not recommended to anyone
Question: Mine gets stuck in corners and can’t find the station when it’s right next to it. Is kind broken or am i expecting to much from this machine?
Answer: The docking station thing is true, not broken but unfortunately one of the cons of this robot. The “stuck in the corner” thing I don’t know, you have to be more specific.
Question: Has anyone successfully purchased spare parts?
Answer: No I’m trying to purchase replacement HEPA Filters but can’t find customer service phone number anywhere in manual.
Question: How does this model do with dog hair? I have multiple shedding beasts that shed short hair anytime they move.
Answer: I don’t know. I am having much difficulty operating the device. I may have to contact the company for clearer operating instructions or return it.
Question: Is the mop pad machine washable?
Answer: I have not used the mop pad yet but mine came with two…I would guess that you could wash it out by hand
Question: Thinking of buying one. Does it just use water when mopping or soap also?
Answer: You can only use water.
Question: Can someone please measure theirs for me?
Answer: 13 3/4 inches
Question: Will this work to clean my hardwood floors? I a worried about it leaving scratch marks
Answer: it works well on my hardwood floors, I didn’t see any scratch marks.
Question: How long does a charge last?
Answer: I feels like that once you charge, it lasts 1 and half hour .. not 2hours but it works a lot
Question: what is the run time?
Answer: Around 1.5-2 hours
Question: Have a 10 x 12 kitchen floor. Will the mopping funtion keep it clean….or will I have to give it a good hand mopping?
Answer: It should do fine. Mine runs 1 time a day and I have bee blown away how clean it keeps my house
Question: Is there any smell to this.? Like in Pads or the paint on the machine? I cannot use any type of fragrances due to my illness.
Answer: Nope. The only smell would be if you used a carpet deodorizer or scented floor cleaner in the mop function. I barely even smelled plastic when it came out of the Box.
Question: Does this device detect the difference between carpet and hard floors?
Answer: Yes. It will go from hardwood to carpet on it’s own power if the carpet is not too thick and automatically adjust suction power.
Question: Does it damage baseboards? Is there an accessory if it does?
Answer: no, it is an excellent unit! I love it!
Question: How long have you had yours and how long did it continue to work well?
Answer: I purchased 2 of them and returned both after one week. They both malfunctioned every time I used them. I had to babysit them constantly.
Question: How long does it take to charge? Mine has been charging and its still not fully charged.
Answer: 18 hours first charge.