Dyson Small Ball Multi Floor Upright Vacuum Frequent Asked Question Part 1

DYSON SMALL BALL MULTI FLOOR UPRIGHT VACUUM FREQUENT ASKED QUESTION PART 1

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I HAVE A SHAG, 2 INCH THICK CARPET. HOW DOES THIS DO ON SHAG CARPETING?
Answer: Cant answer that as I do not have shag carpet. I have an oriental rug and it works very poorly on that because rug has a smooth tight weave and the suction is so strong that the machine “stuck” because of suction force

QUESTION: WOULD SOMEONE TELL ME HOW THIS, DYSON SMALL BALL, COMPARES TO THE DYSON ANIMAL II?
Answer: Hi It actually has more chambers so that would mean better airflow and suction . It does come with less tools and is smaller.

QUESTION: ITS VERY HARD TO PUSH ON CARPET?
Answer: Not so bad really on carpet

QUESTION: WHAT IS THE POWER CORD LENGTH?
Answer: Approximately 30 feet

QUESTION: HOW LONG IS THE POWER CORD ON THIS MODEL?
Answer: It’s listed on the Dyson website. I had a large ball before the small and I can’t tell a difference in length at all. My house isn’t very big (1,400 sqft) and I can plug it into a central room and it reaches almost all rooms completely! I only have to unplug it once to reach a bedroom at the very front of my house.

QUESTION: DOES THIS PRODUCT CONTAIN A HEPA FILTER?
Answer: It has two washable filters, don’t know if they’re official HEPA.

QUESTION: WHAT IS THE DIFFERENCE BETWEEN THE SMALL AND THE REGULAR? WHAT ATTACHMENTS COME WITH THE VACUUM AS STANDARD?
Answer: I ordered the small ball & returned it. I purchased the Animal Ball 2, which is a much better vacuum in my opinion. Small wasn’t as sturdy nor as powerful as Dysons full size vacuum.

QUESTION: HOW IS THE MIELE?
Answer: It’s pretty good– but not half the vacuum the Dyson is. If you had to chose, I’d get the Dyson.

QUESTION: ARE THEIR ATTACHMENT PARTS TO THE SMALL BALL DYSON THAT COME WITH IT
Answer: Only a few

QUESTION: HOW DOES THE ATTACHMENTS HOLDER ATTACH TO THE VACUUM?
Answer: They snap into place. Flip the lid on the handle, pull up and snap the attachment following the arrows.

QUESTION: WHAT ATTACHMENTS COME WITH THIS AND DO YOU NEED TO BUY THE EXTRA ONES
Answer: Hi It comes with the combo tool and a small uph. attachment any thing else would have to be bought separately.

QUESTION: WHAT IS THE PATH WIDTH?
Answer: 12″

QUESTION: DO I NEED TO BUY THE DYSON ARTICULATING HARD FLOOR TOOL TO USE THIS PRODUCT ON HARD WOOD FLOORS?
Answer: Someone else bought the unit..so I don’t know..read the instructions and use it on the hardwood floor then you will find out!

QUESTION: CAN YOU TURN THE BRUSH OFF FOR CARPETS
Answer: Hi Yes you can turn the brush off but the brush is for carpets.

QUESTION: WHAT IS THE DB LEVEL
Answer: Hi there…assuming you’re asking about decibel level, i just found it listed as 75 db

QUESTION: DOES IT HAVE A RETRACTABLE CORD?
Answer: Hi Melissa It does not.

QUESTION: DOES IT HAVE A RETRACTABLE CORD?
Answer: No the power cord wraps up on the back of the vacuum

QUESTION: IS THERE A FILTER THAT NEEDS TO BE REPLACED. AND HOW MUCH IS IT ?
Answer: Hi Jeanne, Yes their is, their’s 2. One is like 24.99 and the other one is like 40.00.

HI, I KNOW THAT THE DYSON SMALL BALL HAVE A 110 VOLT MACHINE,BUT HOW MUCH( WATT )?? .SOME BODY TOLD ME 650 WATT, IS THAT WRIGHT??

Answer: Dyson does not publish that but it does say it is a 7 amp machine.

QUESTION: HOW MANY WATTS NEED THIS CLEANER? 110/120 V AC?? OR MORE?? PLEASE ANSWER
Answer: Hi This is a 110 volt machine.

QUESTION: WHAT IS THE CLEANING PATH WIDTH?
Answer: Hi It is 11 inches of cleaning path.

QUESTION: DOES THIS VACUUM HAVE A RETRACTABLE CORD?
Answer: Hi No

QUESTION: DOES IT COME WITH A WARRANTY
Answer: Yes it does. They’ve agreed to have it repaired at a somewhat local shop. I have to drive it there, drop it off and wait until done. Not trying to be a baby about it but it was only a couple weeks old. I then went back and forth with instructions from Dyson on trouble shooting the unit.

QUESTION: DOES IT WORK ON PET HAIR?
Answer: Omg yes!! That’s why I bought it actually. I have a German shepherd who loves to shed. It makes my carpet look new!!

QUESTION: IS THIS PRODUCT NEW OR USED? WHAT IS THE WARRANTY? THIS IS ESSENTIAL INFO WHY ISNT PROVIDED???!!!
Answer: I bought a new product. Dyson has a limited warranty. You can call the Dyson customer service line with the product name to get more information.
I don’t have the warranty information with me but there is a warranty. Don’t buy the 2 year extra warranty. I think it is a waste of money.

QUESTION: AS THIS IS A COMPACT, DOES THE HANDLE TELESCOPE OR DO YOU HAVE TO BEND?
Answer: This is not a compact. The main handle doesn’t telescope. It does have attachments

QUESTION: TRIED TO USE ON THICK CARPET AND IT WOULD NOT MOVE AT ALL. THEN I PUSHED HARD AND TRAY CAME OFF. IS THAT SUPPOSED TO HAPPEN?
Answer: change the suction by sliding the device on the vacuuming head a little to the left.

QUESTION: WHAT CLEANING TOOLS ARE INCLUDED?
Answer: It comes with a crevice tool attachment that doubles as a dusting brush that slides up and down the attachment and can click into place. It also comes with a simple stair tool attachment.

THIS DOESN’T HAVE A BELT RIGHT? I’M ASSUMING ALL DYSONS DON’T. I DON’T SEE IT ANYWHERE
Answer: It has a belt, but it’s not like a belt on other vacuums that breaks on a regular basis. It’s a hard one

QUESTION: I HAVE AN OLDER DYSON THAT I BOUGHT IN 2015 AND I LOVE IT, A COUPLE PLASTIC PARTS BROKE OFF. WOULD THIS BE HARD FOR MY 6 FT HUSBAND TO USE?
Answer: this is a very easy machine to run – your husband might have a height issue but I doubt it – the machine is really easy to steer, especially in tight spots.

QUESTION: HOW DOES THIS MODEL DO ON WOOD FLOORS?
Answer: Excellent! Especially when turned on the brush.

QUESTION: IS IT POWERFUL ENOUGH TO SUCTION BED BUGS AND THEIR EGGS?
Answer: Hi It is powerful enough, but i would not recommend picking them up you will ruin you vacuum.

QUESTION: DOES IT INCLUDE CLEANING KIT PARTS?
Answer: Hi This only comes with what’s on board.

QUESTION: IS THIS UNIT BAGLESS?
Answer: Yes. It has a container that you easily can disconnect and empty out when full.

QUESTION: IS THE BRUSH HEAD MOTORIZED?
Answer: yes.

QUESTION: DOES THIS MODEL WORK ON SMART STRAND CARPET?
Answer: I’m sorry – I don’t know what a smart strand carpet is, but it works great on my wool oriental carpet and bare floors – I don’t have any shag. It is a pretty awesome little vac.

QUESTION: IS THE CORD RETRACTABLE OR WRAP AROUND>. HOW LONG IS IT?
Answer: It is a wrap cord. Dyson does not publish the cord length but it’s about 20 ft long

QUESTION: HOW LONG IS THE HOSE?
Answer: Hi The hose is rather short but in stretches out to 42 feet with the wand and hose.

WHAT IS THE SUCTION POWER ON THIS MACHINE?
Answer: It has great suction for such a light weight machine. I love it.

QUESTION: IS IT ELECTRIC I SEE NO CORD???
Answer: Yes, it is electric and the cord is extra long.

Question: Can this be used in Asian countries with 220V input?
Answer: No. This is a 110 volt vacuum.

QUESTION: WOULD I BE GIVING UP ANYTHING BY GOING WITH THIS VACUUM INSTEAD OF THE DYSON BALL MULTI FLOOR UPRIGHT VACUUM?
Answer: Your giving up on size of the tank capacity.

QUESTION: IS THERE A HEPA FILTER AVAILABLE FOR THIS MODEL?
Answer: Hi It does have a HEPA filter in the ball part of the machine.

QUESTION: A REVIEW CLAIMS “BUT WHAT I FOUND IS THAT THIS MODEL RELEASES AIR ON THE LEFT SIDE OF THE VACUUM ALSO IT GETS HOT”. IS IT TRUE OR BAD UNIT?
Answer: This model does vent air from the left side of the ball area; however, other than the warm exuded air, I see no other signs of heat, e.g., the vacuum itself does not get hot.

QUESTION: I’M 5′ 9″ TALL. WOULD I BE ABLE TO USE THIS COMFORTABLY WITHOUT LEANING OVER?
Answer: I’m taller than that and didn’t have any discomfort. The only issue I experienced was using the vacuum on a rug. It took more effort than I was accustomed to with other vacuum cleaner models.

QUESTION: I HAVE A 3 YEAR OLD DYSON CANISTER WITH FLOOR AND RUG ATTACHMENTS. WILL THESE ATTACHMENTS WORK ON THE SMALL UPRIGHT BALL DYSON VACUUM?
Answer:It might fit.

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