Last updated: 16th July 2018
FAQs and troubleshooting of Bissell Spinwave 2039A
When the pads are spinning, does the cleaning solution sling everywhere?
Answer: Nope! It sprays right in front of the machine and you glide right over it. My floor drys really fast also. I love this thing.
Question: Is the 3 year protection plan by amazon on top of the 2 year manufacturer warranty or they overlap?
Answer: I suspect they overlap but do not know for sure.
Question: Does this sweep or pick up any debris?
Answer: No, that is my only complaint about this machine—you have to sweep the floor very well before you clean it with the spin wave.
Question: does it leave streaks on hardwood floors
Answer: I have not experienced any streaks.
Question: How long does one bottle of the formula last?
Answer: One bottle lasts us about 4 months. Our house is entirely wood floor.
Question: Can you wash the scrubber pads or do they have to be replaced each time?
Answer: You just throw them in the washer and dryer to clean them. They come out great.
Question: Can I use mr clean multisurface cleaner
Answer: You can use any liquid in the “cleaner reservoir”
Question: Does it work as vacuum as well ? Or Do I need to 1st use vacuum and then use this machine ?
Answer: You must vacuum first. This only has pads that spin and clean, no vacuum.
Can Spinwave be used on polished travertine floors
Answer: I’D THINK U CAN. I don’t have travertine floors but it works very well on my wood floors. Any hard surfaces will work fine in my opinion.
I’ve tried this Spinwave on our huge leather sofa (with leather polish), although somewhat softer surface than floor, but it was great!! Effortless polishing, no arm pains, and do… see more
Question: Is this dual voltage?
Answer: It is a plug in unit
Question: Does it make the floor shiny?
Answer: I would call it a satin glow
Question: Has anyone had luck finding a more aggressive pad to put on this machine? I feel like it floats above the floor and isn’t getting a good enough scrub.
I ordered off amazon a more aggressive pad, it wasn’t made by bissel, but attaches great.
Question: Would this work on concrete floors? We just built a home and did wood stamped concrete flooring.
Answer: Yes, it would. I use mine on wood, tile, linoleum. It can go on a flat floor surfaces.
Question: what is included with just the spinwave mop?
Answer: Good question! With the mop 4 pads and 2 bottles of trial size formula are included.
Question: Could this be used for cleaning yoga mats?
Answer: As long as they are heavy weight enough to not wrinkle up, then yes it should
Question: Does it run on batteries?
Answer: No. Only electric
Question: I’m wondering, if this puts water on the floor to clean, how is the water soaked up, or do the pads just absorb the water?
Answer: It is a very light spray, you only spray when you want. The pads and machine are better than anything I ever used. My floors are dry in minutes. I recommend getting one
Question: Can I use tap water?
Answer: Hi Hana – yes you can use tap water with this cleaner.
Does this have scrub brushes that will clean grout? I want to be able to buff a pergo floor and scrubb grouted tile in bathrooms. Tks!
Answer: This machine does an excellent job gently cleaning hardwood floors. It isn’t meant to scrub grout.
Question: I have wood-look tile floors that have a slight grain texture- does this do a good job on that?
Answer: Yes it does! I love this spin mop. It does an awesome job cleaning floors.
Question: Is it ok to use liquid based cleaner on hardwood floors when the manufacture says to avoid liuid cleaners?
Answer: Hi Diane – we always recommend following the floor manufacturers recommendations for cleaning. If they do not recommend wet cleaning, we’d advise to follow their cleaning recommendations.
Question: How does it work on pet urine stains?
Answer: Sorry I have not even took it out of the box yet been too busy so I can’t tell you and I don’t have pets
Question: Can it be used as just a steamer without using any cleaning solution?
Answer: No, It’s not a steamer. You can use it with the cleaner to clean the floors and then change the pads and squirt a floor shiner product (I use Rejuvinate or Quick Shine) and my 1940’s hard wood floors look amazing! The best part for me is my back doesn’t hurt after cleaning and shining my entire house like it did using a mop.
Question: is this safe for use on bamboo flooring?
Answer: Yes, this polisher works great on any type of flooring (other than carpeting, of course). This machine is the best investment I’ve ever made!
Question: What is the difference between the Bissell spinwave and the crosswave?
Answer: I’ll tell you what I always tell my mother in law… GOOGLE IT !
Question: Can I use a solution of water and vinegar with this?
Answer: I have only used the Bissell recommended products. I would guess you could use water and vinegar. Can’t imagine it could ruin the solution container or the pads.
Question: Are the pads machine washable?